1. Information We Collect
1.1 Personal Information
When you interact with our website, book travel services, or contact us for assistance, we may collect the following personal information:
- Contact Information: Your name, email address, phone number, and mailing address.
- Travel Information: Details of your travel plans, such as flight or hotel reservations, travel dates, and destinations.
- Payment Information: Credit card details or other payment information when you make a booking or purchase a service.
- Communication: Records of your correspondence with us, including emails, chat logs, and customer support inquiries.
- Account Information: If you create an account, we collect your username, password, and account preferences.
- User-generated Content: Any content you submit, such as reviews, comments, or forum posts.
1.2 Automatically Collected Information
We may also collect certain information automatically when you visit our website, including:
- Device Information: Information about your device, such as IP address, browser type, operating system, and device identifiers.
- Usage Information: Data about your interactions with our website, such as pages visited, search queries, and referral sources.
2. How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: To fulfill your travel bookings and reservations.
- Customer Support: To respond to your inquiries and provide assistance.
- Communication: To send you important updates, promotions, and newsletters with your consent.
- Analytics: To analyze website usage and improve our services.
- Marketing: To personalize marketing efforts and provide relevant offers.
3. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our website and delivering services.
- Business Partners: With your consent, we may share information with business partners for joint marketing activities.
- Legal Obligations: When required by law or to protect our rights, we may disclose information to legal authorities.
4. Data Security
We take the security of your personal information seriously and have implemented measures to protect it. However, please be aware that no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to your personal data and details about how it is used.
- Correction: You can request corrections to inaccuracies in your personal data.
- Deletion: You can request the deletion of your personal data, subject to legal requirements.
- Opt-out: You can opt out of marketing communications at any time.
7. Contact Us
Thank you for trusting Indotoursadvenrures.com with your travel needs and privacy. We are committed to providing you with a safe and enjoyable experience.